System fonts and text unreadable (too small) at 4K (28" monitor)

I've installed an acer model B286HK 28" high resolution 4K screen to use with my mac pro. The native resolution is 3840x2160. At that default text in menus, desktop, finder and applications is too small to read. I have tried the recommendations from using the zoom accessibility settings and split view, to increasing font sizes in Finder windows and browsers, but those are not turning out to be workable solutions - just bandaids at best.


In Display preferences, if I switch from default for display, to Scaled, all the alternative resolutions have (low resolution) listed next to them. Can someone tell me what that means? It appears for resolutions both higher and lower than the native (screen grab attached). When I try the alternate resolutions, the smoothness of the fonts and graphics does seem to deteriorate.


Is it possible to split the display into two separate screens at the OS level (not just in supported apps)?


I'm running OS X 10.11 with an NVIDIA GeForce GTX 780 video card.


User uploaded file

Posted on Oct 14, 2015 7:17 AM

Reply
14 replies

Oct 14, 2015 7:44 AM in response to jefbak

So there is a bit of hidden feature where you start out with Default for display in Peferences, and then hold dow the Alt key and then choose the Scaled option and all the display options will appear. I don't see any HiDPI options but others did appear without the (low resolution) indicator. I'm trying those options now to see if there is any difference.


User uploaded file

Oct 14, 2015 1:29 PM in response to jefbak

Your display should be able to work in HiDPI mode. This would work similarly to how the "Retina" displays work.


See this article on how to enable it: http://www.tekrevue.com/tip/hidpi-mode-os-x/


After that, you should be able to set your display to something like 1920x1080 (HiDPI) - this would make your display nominally 1920x1080 but render all text and graphics in glorious retina mode.

Oct 15, 2015 6:19 AM in response to Luis Sequeira1

Thanks Luis, I tried the terminal command from the link you sent. Additional resolutions do show up, but HiDPI does not. I do get a 1080P option at the bottom the list, but it looked awful when I tried it. I also looked for any Acer firmware or driver updates but there are none on the Acer site.


The tekrevue link post also mentioned a few third party display utility apps, which might help. At least I could quickly switch between 4K for video editing to lower resolutions for other work that way.


Or get a second non-4K monitor...


I hope Apple will add native display spiltview (not in app only) options in the future for high resolution monitors. My monitor would have to be in the 40-50 inch range to be readable as things currently stand. Who knows, maybe Apple thinks we will all be using super big monitors in the near future.

May 9, 2016 12:52 AM in response to Luis Sequeira1

This seems to be completely unresolved. I just purchased an AOC 28" 4K monitor. The 4K images are beautiful on it, but the failure of EL Capitan to let me scale up the menus and fonts like you can on the iMac display is ridiculous. I get 3840x2160 (lower resolution) and everything else is just scaled down.

Why have I just been running into one problem after another on the Mac platform in the past few years. This is the type of stuff that lured me away from Windows.

Oct 22, 2016 11:44 AM in response to LimelightLenny

What's the current status on this issue when using a Thunderbolt -> MDP output? I'm using an AOC U2879VF. Before using the Thunderbolt output from my MBP (using HDMI), I could NOT HiDPI output. I HAVE to use a Thunderbolt cable. It seems like some people running Sierra are getting HiDPI using the adapter...others are saying that doesn't help on Sierra.


Please clarify. I'm one of many who spent 2 years waiting for Apple to recognize and fix Safari's huge issue with crashing the entire GUI when closing YouTube windows and tabs...don't want to go through another huge Apple issue.

Oct 25, 2016 9:26 AM in response to LimelightLenny

LimelightLenny wrote:


Nah. For me, the menu bar and everything else gets really small if I'm using anything higher than the "default for display" resolution. Even on 10.12.1


Wait - if the "default for display" resolution is NOT the 3840x2160, then that is most likely HiDPI, even it does not say so. This IS what you wanted in the first place... large type and high resolution images on one and the same display - a.k.a. the magic of "retina". Seems to me you have exactly what you asked and did not realize it.

Oct 25, 2016 3:41 PM in response to LimelightLenny

Yes, Lenny, I think you're on the right track. I'm not the perfect person to explain this...and neither are the people writing some of the articles it seems , but essentially, you're telling the computer "hey, I want you to pretend we're in 1080, but show all that extra detail that my 4K monitor actually is capable of." You're getting higher DPI (hence "HiDPI" - for anyone who might be thinking "hi" as in "Hello DPI...Nice to see you today!"). You can check this out on the iMac also by looking at the monitor Display settings. It's using scaling as well.


My monitor is 28". I'm running HiDPI 2560x1440. Sometimes I would still prefer to be in full 4K and just be able to specify a much bigger font size so that I can fit more on the screen. That method just feels more flexible, but I think HiDPI is more user-friendly.


I just tried installing the new version of Sierra on an external drive. I've avoided Sierra due to the issues. I was able to select 2560x1440 (which is HiDPI) as usual. The Display panel doesn't use the "HiDPI" term, but you'd see if you install some 3rd party screen resolution settings apps.


Hope this helps!


BTW...it sounds like some of the people commenting about Sierra issues are having issues with scaling not showing up because they're trying to run 4K out of the HDMI port. I'm not sure about the current models, by my mid-2014 MBP cannot output 4K over HDMI. I bought a very inexpensive Cable Matters cable that goes from Thunderbolt to DP. It works flawlessly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

System fonts and text unreadable (too small) at 4K (28" monitor)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.